MEDICAL RELIEF INTERNATIONAL

Medical Relief International is UK charity supported by doctors providing medical care to some of the world's most vulnerable people. Our vision is to be the foremost Medical Relief charity in the UK providing medical assistance to those affected by war, natural disaster or humanitarian crisis.  We provide medical and humanitarian relief on the basis of need regardless of race, religion or geographic boundary.  We work directly through our doctors and health care professionals as well as partners on the ground. 

HONEST AND OPEN

  • We tell the truth and do not exaggerate
  • We do what we say we are going to do
  • We answer all reasonable questions about our fundraising activities and costs
 

WE ARE CLEAR

  • We are clear about who we are, what we do and how your gift is used
  • Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive
  • We give a clear explanation of how you can make a gift and amend a regular commitment
 

WE ARE RESPECTFUL

  • We respect the rights, dignities and privacy of our supporters and beneficiaries
  • We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision
  • If you tell us that you don’t want us to contact you in a particular way we will not do so
 

FAIR AND REASONABLE

  • We take care not to use any images or words that cause unjustifiable distress or offence
  • We take care not to cause unreasonable nuisance or disruption
 

ACCOUNTABLE

  • If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint.
  • We have a complaints procedure, a copy of which is available here
  • If we cannot resolve your complaint, we accept the authority of the Fundraising Standards Board to make a final adjudication